\nI first heard of WeBarre from one of the instructors at a yoga studio where I was attending classes. I was looking for a part time job while studying, and she recommended WeBarre. She felt that the community in WeBarre was tight-knit and was in line with what I was looking for.<\/p>\n
Tell us about your studies and work before you joined WeBarre!<\/strong> Working for Singapore Airlines as a Stewardess was definitely one of the most rewarding life experiences. Not only did I get to travel, but I also grew to be independent and learnt useful life skills along the way. It also made me realise that I did want to pursue Psychology as a career and it made me more motivated than ever when I eventually left the position and went back to pursuing my degree.<\/p>\n What other jobs and life experiences do you think has prepared you for your role in the front-of-house team?<\/strong> What\u2019s rewarding about working at the front desk?<\/strong> What’s most challenging? How do you handle these situations?<\/strong> What would you say is the most important trait you need to work in the service industry? Why?<\/strong> What kind of an experience do you hope to leave people with whilst working at WeBarre?<\/strong> She\u2019s one of the many smiley faces behind the reception desk when you step into WeBarre. Meet Rebecca, our bubbly front-of-house chick, who\u2019s the first to enter and last to…<\/p>\n","protected":false},"author":2,"featured_media":7963,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":{"0":"post-717","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-feature"},"yoast_head":"\n
\nPreviously, I was studying for a Diploma in Psychology at Ngee Ann Polytechnic. With graduation approaching however, I was apprehensive as to whether this was the career path that I wanted. A close friend shared that she was going for an interview with Singapore Airlines and told me to join her for fun. I went ahead with the interview, mainly out of curiosity, and didn\u2019t expect myself to get through! It came as a surprise, but this was also an opportunity to take a gap year to re-evaluate what I really wanted for my future.<\/p>\n![\"\"](\"https:\/\/www.webarre.com\/hk\/wp-content\/uploads\/2020\/01\/image3.jpg\")
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\nI have been actively attending yoga classes since I was 18. What attracted me to stay on in a particular studio was how I felt welcomed by both the front-of-house staff and instructors. This gave me a vision on how I want WeBarre clients to feel when they arrive at the studio. It also helps that I have been working in the service industry while I was studying, and even prior to my job with Singapore Airlines.<\/p>\n
\nMeeting new people and chatting with clients who eventually become my friends.<\/p>\n
\nThere are times when the customer comes into the studio after a bad day and gets really upset over miscommunication or studio policies. It doesn\u2019t feel good to get yelled at, but I always tell myself that they are frustrated at the situation and the anger is not directed at me. I try to empathise with them and do my best to offer other alternatives that can potentially make the situation better for them.<\/p>\n
\nGenuineness. You can have plenty of years of experience in the service industry, but if you lack genuineness in your actions and words, it can be easily picked up on.<\/p>\n
\nA sense of home and warmth. I hope they would arrive at the studio feeling welcomed and look forward to the next time they come for class.<\/p>\n![\"\"](\"https:\/\/www.webarre.com\/hk\/wp-content\/uploads\/2020\/01\/image1.jpg\")
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